Shipping policy

ININI ONLINE SHOP (hereinafter referred to as the “Shop,” “we,” “us,” or “our”) has established the following Shipping Policy.

Shipping Origin

Products are shipped from Japan.

Shipping Destinations

The Shop currently ships to Japan, the United States, the United Kingdom, and Taiwan.

Available shipping countries or regions may change depending on the product, shipping method, shipping carrier availability, and other circumstances.

Shipping Carriers

For domestic deliveries within Japan, we use Yamato Transport. For international deliveries, we use Yamato Transport and UPS.

Please note that the shipping carrier may change depending on the destination, product size, weight, shipping conditions, and other circumstances.

Shipping Time and Delivery Period

As a general rule, orders will be shipped within five business days after payment has been confirmed.

However, shipping or delivery may be delayed due to the nature of the product, stock availability, destination, weather conditions, traffic conditions, customs procedures, circumstances of the shipping carrier, or other circumstances beyond the control of the Shop.

Delivery times may vary depending on the destination, shipping carrier, customs procedures, weather conditions, traffic conditions, and other factors.

We do not ship orders on days when the Shop is closed, including Saturdays, Sundays, national holidays, the New Year holiday period, Golden Week, summer holidays, and other closure periods.

Shipping Fees

Shipping fees vary depending on the destination, product size, weight, and other factors.

Please check the shipping fee displayed at checkout when placing your order.

Customs Duties, Import Taxes, and Customs Clearance Fees for International Shipping

For international deliveries, customs duties, import taxes, customs clearance fees, and other charges may be incurred in the destination country or region. These fees are not included in the product price or shipping fee and are the responsibility of the customer. As the amount and applicability of such charges are determined by the customs authorities of the destination country or region, we are unable to provide a confirmed amount in advance.

Delivery Date and Time Requests

We do not accept requests for specific delivery dates or times.

Prolonged Absence, Incorrect Address, Refusal of Delivery, and Other Customer-Related Issues

If additional costs arise due to circumstances attributable to the customer, including but not limited to prolonged absence, incorrect or incomplete address information, refusal to accept delivery, redelivery, change of delivery address by the customer, or other customer-related reasons, such as redelivery fees, return shipping fees, storage fees, forwarding fees, customs duties, import taxes, customs clearance fees, or other charges incurred upon return shipment, such additional costs will, in principle, be borne by the customer.